Rocket Science isn’t a huge impersonal company, and I don’t see that as a bad thing! I take care with every interaction; whether you’re a long-time customer or a new potential client!
Because my hours are limited as a single designer, I’m rarely available to answer phone calls or return voicemails. For this reason I’d advise that the most efficient method of communicating with me is by email. Not only does it give me the time I need to prepare a thorough response to your request, it also provides you—and me—with a record of what was discussed, and what details were exchanged, for future reference.
The general Rocket Science email address is firstname.lastname@example.org.
Thanks for stopping by, and I look forward to hearing from you!